Shipping policy
We currently only ship to destinations in Canada, but hope to add the USA in the future. Shipping currently is $15 flat rate to BC/AB/SK/MB and $20 to the rest of Canada
Products are shipped within 3 business days of receiving the order unless we inform you of a delay.
Orders are shipped as "Regular Parcels" via Canada Post with a tracking number you will receive by email and can view on your Order History. You should receive an order confirmation email, a shipping confirmation email and a delivery confirmation email. (Canada Post Homepage for Tracking)
We have no more information about the status of your shipment than you do, but Canada Post offers very detailed tracking information in most places. If you are missing your delivered shipment, please check with who might have received it on your behalf. Please be sure of your shipping address and contact info when shipping, as we can't be responsible for orders marked with a delivered status. If there are delivery issues, contact your local Canada Post delivery office to hopefully resolve, but please let us know if that does not resolve the issue.
Products are shipped within 3 business days of receiving the order unless we inform you of a delay.
Orders are shipped as "Regular Parcels" via Canada Post with a tracking number you will receive by email and can view on your Order History. You should receive an order confirmation email, a shipping confirmation email and a delivery confirmation email. (Canada Post Homepage for Tracking)
We have no more information about the status of your shipment than you do, but Canada Post offers very detailed tracking information in most places. If you are missing your delivered shipment, please check with who might have received it on your behalf. Please be sure of your shipping address and contact info when shipping, as we can't be responsible for orders marked with a delivered status. If there are delivery issues, contact your local Canada Post delivery office to hopefully resolve, but please let us know if that does not resolve the issue.
